Percentage discounts shown against a hotel (e.g. Normal booking terms & conditions apply. There may be a charge to use the facilities unless we state in the description that beach charges are included. Baglioni Masseria Muzza is just a few minutes from the seaside town of Otranto, surrounded by green olive trees in the heart of the Puglian countryside. Programmes are subject to change (up to day of performance without refunds being due). If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. ASSISTANCE. If you have any general trade support queries please e-mail [email protected] and we will get back to you as quickly as possible. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Just fill in your details to confirm a quote - or to view, change or cancel a booking. Please check availability with our reservations staff. Should we incur additional costs, these will be recovered from you. Booking Error | Citalia 01293 765055 Call us from 9am - 5.30pm Destinations Holiday Types Deals Inspire Me About Us Travel with Confidence Apologies, something has gone wrong Home Search error A problem has occurred whilst trying to put together your holiday. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. SIGN IN TO VOLARE X. Dear customer, before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and . For further information, visit the ABTA website at https://www.abta.com. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Please refer to theBooking with Confidence terms and conditions here. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. At some hotels, where an la carte menu is also available, guests who have paid for half / full board may have the opportunity to dine la carte receiving a credit for the half board meal. Specify dietary requirements, edit details, request and reserve seats. Other groups available. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Terms and conditions apply. First class service when rebooking a holiday. Please note that we do our best to maintain prices of excursions at the same level as is payable locally. E-Docs can be accessed under the "My Booking" portal located in the top right corner of our website. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. The cabin crew have the final say and we kindly ask that their decisions are respected. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Cancel/ change an accommodation booking; Cancel an itinerary/ booking during booking process; Booking overview / Find past bookings; Flights changes & cancellation. A pool may be closed for maintenance, or air conditioning may only be available at certain times of the day and/or year. We cannot accept bookings conditional upon the fulfilment of any special request. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. Please note you cannot print off your boarding pass until you have paid in full. These might include water sports (such as sunfish & dinghy sailing, kayaks and windsurfing), scuba-diving, games and sports (including table tennis) and sport equipment, pool tables, minigolf, golf, tennis, squash, gym equipment, saunas and steam baths, beauty treatments, massage, safety deposit boxes, minibars, bottled water, satellite and pay TV, entry to discos and nightclubs, porterage, charges for infants cots and food, laundry and hotel minibuses. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Our offers include room upgrades and board upgrades. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. But ATOL protection does not apply to all holiday and travel services listed on this website. If you do not have an account, refer to the view or cancel your reservation section. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. We strongly recommend that you purchase flexible tickets if you are making independent arrangements to meet ongoing flights, as we will not refund unused tickets purchased independently when scheduled flight times change. Useful information can be found atwww.hmrc.gov.ukandwww.direct.gov.uk/dontbringmeback. No food or baggage allowance is provided for children under two years old. Or check the COVID-19 requirements for you trip to get Verified to Fly. Some hotels offer reductions for children aged 16 and under (on date of return), and these will be reflected in your holiday price. Check in online, print boarding passes and manage your British Airways booking. Some airlines offer a supplement for a priority boarding service. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Accommodation only bookings: Guests buying accommodation only will be responsible for any costs incurred due to late arrival at the accommodation. Normal booking terms & conditions apply. Please ask for details at the time of booking. Booking with Confidence terms and conditions. For further information, visit the ABTA website at https://www.abta.com. Registered in England and Wales. Offer is subject to change and can be withdrawn at any time. Heating: Where heating is available but not included it will be charged locally. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. No payments whatsoever shall be made in this respect as our contract with you is solely for the provision of accommodation only. We have exclusively negotiated exceptionally low rates that only apply to bookings made in the UK. Our ATOL number is 0285 and our ABTA number is V4068. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Cars must be returned to the place specified by the car rental company otherwise parking charges will be charged to your credit card or deducted from your deposit. Customize your flights, add-ons, and value packs. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Find my booking. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . Some airlines offer a 'Sitting together' supplement. Your Reservations | Booking.com for Partners Your Reservations Learn how to access and manage property reservations on the Booking.com extranet or Pulse app to handle changes, cancellations, overbookings, and no-shows. Please see ourTravel with Confidence page for full details. Italian cities offer an enticing mixture of ancient monuments, breath taking scenery, exquisite dining and some of the best shopping in the world. Please check with the airline if in doubt. If travelling with a new card licence you will need to bring both the card and paper copy with you. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . If you are refused check-in or entry to your destination because you do not have the appropriate documentation, we cannot guarantee a refund of unused components and will not refund any additional costs incurred. Passenger information is required in advance by a number of countries and airlines. During the final cleaning any breakages/damage discovered will be reported to Citalia, who will contact you on your return to confirm the charges to be debited to your credit card. An Accommodation only booking fee will apply. Saudia offers its guests the selection of seats on their flights either free of charge or at an additional charge according to the conditions mentioned here. This romantic break takes you to some of the most enchanting locations in north eastern Italy. You can also find more information about the validity period, how to change or refund them and more information on the types of seats reserved for specific categories Please either select the option when you're booking your holiday, or call our Customer Services Team to request an amendment. Please note many galleries and state museums are closed on Mondays. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. We take every precaution to ensure that the descriptions of each property and facility are as accurate as possible at the time of publication. During local and national holidays, certain facilities and museums may not be available and therefore sightseeing tours and shopping may be limited and transport may be affected. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). At the time of going to press there were no particular health requirements for British Citizens going to Italy. Emergency exit row seats are only available to passengers who are able to move quickly and operate the emergency exit without difficultly if necessary in line with European Aviation Safety Authority (EASA) regulations. In the unlikely event, however, that your preferred class of travel is not available when the reservation system opens up you will be entitled to the options specified in the paragraph If We Change or Cancel Your Holiday. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. We cannot guarantee you will be seated together. No voucher is required for Avis, please present your departure documents. New flights to San Francisco and Washington. You may have to pay a supplement if you wish to retain your room until the evening. Don't have your booking reference number? Baggage allowance varies between airlines, please ask us for up-to-date information. Holidays in the Italian lakes take you to a region of elegant charm and natural beauty, where historic lakeside villages lie below epic mountain scenery. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. If you miss your outbound flight please notify your airline as soon as possible in order that your homeward flight is not affected. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Find out more about Toscana Resort Castelfalfi, Tuscany, Find out more about Grand Hotel President, Sorrento, Find out more about Baglioni Masseria Muzza, Puglia, /holiday-types/venice-simplon-orient-express/, /holiday-types/small-and-boutique-hotels/, /holidays/italy/veneto/verona/tours/verona-opera-festival-3-nights/, /holiday-types/italian-festivals-and-events/, Find out more about Destination of the month, Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. The UK Passport Service has to confirm your identity before issuing your first passport and from October 2006 will ask you to attend an interview in order to do this. Well help you navigate the top sights and attractions of this wonderful island. Occupancy: Only those guests whose names appear on the Citalia confirmation invoice & accommodation voucher may occupy the apartments or villas. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. It is your responsibility to familiarise yourself with, and respect local laws and customs. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Written authorisation from the other parent may be required if a child is travelling with one parent only. Your actual check-in time can be selected 3 months before you sail. Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. In some Italian hotels a shower facility is provided in the bathroom, but without cubicle or curtains. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Venice, Verona and Milan are all found here, making it a great place for a city break as well. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Please note that porters are rarely available in Venice, therefore bags with wheels can be useful. A little way south youll find Liguria, edged by some of Italys most beautiful beaches, and the foodie region of Emilia-Romagna. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. <iframe src="//www.googletagmanager.com/ns.html?id=GTM-T4S3C6" height="0" width="0" style="display:none;visibility:hidden"></iframe> The security of your personal information including payment details are very important to us, All details submitted are held in a secure environment and cannot be viewed by anyone else. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Because flight, train and transfer times can vary, it is sometimes impossible for customers to enjoy a complete number of days half or full board meals at the hotel. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. We reserve the right to substitute alternative carriers and/or aircraft types if necessary. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Also see Local holidays. Smoking is only permitted in private homes, hotel rooms (at hotels discretion), in the open air or designated specially adapted rooms (which are few). You will require a credit card to check-in and a deposit may be taken from the card for the duration of your stay. *Based on group B, 7 day car hire. The use of safety deposit facilities at hotels is essential as this will allow you to carry only the minimum necessary jewellery, cash and other valuables. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. This romantic break takes you to some of the most enchanting locations in north eastern Italy. Some properties in this brochure have been described as Agriturismo / Country House / Historic Residence and may have no star rating. On the day of departure, you will usually be requested to vacate your room by 10.00am and most hotels will look after your luggage and provide a day room if your flight is not until the evening. Eight day tour with an insight into one of Italys most stunning regions. Where could you be heading to in the next few weeks? SIGN IN TO VOLARE X. Dear customer, before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and . Step back in time and enjoy spectacular scenery on board a luxurious train. It does not imply that the room faces the sea and frequently only a side sea view may be obtained from the window or balcony. First for Pool Safety: Pool safety is not just an issue for beach holidays, especially as few city hotel pools are supervised or have a life guard in attendance. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. The advice can change so check regularly for updates. Registered in England and Wales. These are covered by ourBooking with Confidence terms and conditions. Holidays to Italy's countryside are made for those with an eye for beauty, be it in a field of wildflowers, on a tapestry, or in the ruins of a crumbling palazzo. Please refer to theterms and conditions here. You are required to indicate your eligibility for the offers at the time of booking your holiday and you should supply a copy of the relevant document. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Where could you be heading to in the next few weeks? Extra Leg Room seats are not available to pre-book on all airlines. Where could you be heading to in the next few weeks? Half board, Full board and All Inclusive is often based on a set menu, buffet or meal voucher system. Alternatively, call one of our Personal Travel Planners, Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/.