We understand that rain can sometimes lessen your park experience and we are happy to have you visit us again! You will receive a parking permit when you pay $30 at the tollbooth. Guests must only use designated entrances and exits and only during operating hours of the Property. COVID-19 Policies. A valid photo ID is required to be presented at time of all credit card purchases. The park will reopen to the general public on Wednesday with limited capacity and mask regulations. Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. This is the first time that . Personal or commercial drones (unless approved by Herschend in advance in writing) or other unmanned vehicles or equipment whether piloted on or off of the Property. Recreational devices with wheels, such as skateboards, hover boards, balance boards, scooters, inline skates or shoes with built-in wheels. Social distancing. A completed & signed copy of your TN Tax Exempt Certificate or 501 (c) (3) determination letter must be presented with each payment. Please note that changes may occur at any time, based on available public health information. You agree to comply with all the applicable rules, policies, terms and conditions ("Event Rules") for each Event. For instance, in the spring, Thursdays are less crowded. and last updated 3:27 PM, Jul 14, 2020. Person upgrading used admission ticket must be present to complete transaction. Dollywood is happy to publish wait times for its most popular rides so you can spend less time in line and more time creating memories. In response to recent developments around COVID-19, some airlines are offering adjustments to cancellation policies and change fees. Space is limited and reservations are highly recommended. When you visit the park, stop by the Ride Accessibility Center adjacent to the Dollywood Emporium and a Ride Accessibility Host will be able to assist you. Dollywood has . We do not accept partial payments or deposits. Smoky Mountain Cabin guests can also park for FREE. If you have received a refund on your pass or have a PreK pass, you will need to purchase a new season pass. We offer both Regular and Unlimited TimeSaver options. At this time, masking is optional for employees and guests, regardless of vaccination status.The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. Excused Murdaugh juror left a dozen eggs in jury room. Water fountains are located near many restrooms, or bottled water may be purchased at most food outlets. They must care more about money then their patrons, because there was entirely too many people at the park. Set in the region's foothills, the amusement park is located at 2700 Dollywood Parks Blvd, Pigeon Forge, TN 37863. Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones are not tall enough to ride. You can bring your own or Dollywood offers strollers for rent on a first-come, first-served basis. We understand that rain can . Ticket prepaid at least 2 weeks in advance will be shipped to you at our expense, upon request. Shirts, Shorts, Pants, Dresses or Skirts must be worn at all times. Frequently Asked Questions. This will take you to the Passes page within your account where you can link passes, buy new passes, or renew your existing passes. This transaction must be made on the day of your visit before leaving the Park. Instead of carrying your purchases around, please take advantage of our convenient and complimentary Package Pickup service. Please ask any host for assistance. If the linked pass is NOT eligible for renewal, the pass will not be selectable on the Link Passes page. Commercial photography/videography must be approved in advance by Dollywoods Public Relations Team and approved vendors must be escorted throughout the shoot. There are three different levels of TimeSaver H2O. For your convenience you may have your hand stamped at the exit. more. Let us answer your questions about what you can expect! . You'll find them at Aunt Granny's, Miss Lillian's Smokehouse and Fried Chicken, Hickory House BBQ, Grandstand Café, Red's Diner and Victoria's Pizza. View job description, responsibilities and qualifications. Your purchase of a Ticket and entering the premises constitutes your agreement to and acceptance of the Terms of Sale. Female one-piece swimsuit tops (Guests 13 and older) must be covered with a shirt or other garment. DollywoodDollywood's Calming Room is a quiet, relaxing environment where the Guest and his/her family can feel safe and at ease.The room is equipped with sensory items such as a weighted blanket, fiber optic strands and a teepee. Youll receive a card indicating the time your item(s) will be ready. Parents should contact the first available host for assistance if a child is lost. Park Hours Sign In | Register Search. How they handled so many visitors Everyone so friendly.Loving want they do.We enjoy the many shows.They have chosen the right preformers. Passholders who have missed an Installment Billing payment will need to contact 1-800-Dollywood before you can renew your passes. Whether you rent or own, check for signs identifying designated stroller parking areas at each venue or attraction. Refund Policy: No refunds or exchanges on any attraction, event or show tickets with the exception of tickets to Walt Disney World Parks. At Dollywood's Splash Country, look for Centralized Measuring on the left before you cross the first bridge. Disability license plate or hang tag must be visible. One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) Groups eligible for tax exempt status will not be charged 9.75% TN state sales tax. Unfortunately, due to COVID-19, Dollywood was slow to open this year. Current discount promotions can be found on ourSpecial Offerspage. These lockers are a one-time fee of $10 for the day. Companies are having to dig deep for refunds and some have been refusing, or pressuring people to accept vouchers and the Competition and Markets Authority (CMA) has set up a COVID 19 Taskforce to . Passholders are required to have aMy Dollywood Accountwhen purchasing online. Please call 865-428-9553 or see our Auditions page for more information. If you have had a season pass within the previous 3 years, you are eligible to renew that season pass but may not qualify for renewal pricing. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. Followingthe vaccines development and emergency use authorization, the 75-year-old Parton received theshot in early March, tweeting, Dolly gets a dose of her own medicine., THE HILL 1625 K STREET, NW SUITE 900 WASHINGTON DC 20006 | 202-628-8500 TEL | 202-628-8503 FAX. With the new "reservation" system in place, I am a bit worried about locking in a reservation early enough to actually get in without knowing what . Latest Updates on Coronavirus Tax Relief Penalty relief for certain 2019 and 2020 returns. Guests may not cross any fences, chains, ropes, landscape areas, or other barriers. Dec. 29, 2021. Service animals must be under the control of the owner at all times and should remain on a leash or harness at all times while at the Property. Wheeled mobility devices with less than 3 wheels; Segways; devices that cannot maintain stability and balance when stopped, unpowered, or unoccupied, without training wheels or similar modifications; devices powered by any means other than manually or electrically; devices that travel faster than walking pace; multi-rider devices or devices that exceed 36 inches in width or 52 inches in length. Refund requests must be made by Jan. 1, 2023. *Initial parking fee is non-refundable for Gold and Diamond Season Passholders. The majority of other major parks reopening thus far have opted for a mandatory mask-wearing policy on the rides. If park operations are interrupted because of severe weather and your stay is shortened, you can request a Rain Checkjust ask. If you have received an email or phone call from our team regarding entitlements in your online account, you will find those entitlements under your order History within your online account. Input your details into the refund policy generator below and . Guests at the Properties or any Herschend Activity must comply with all posted signs and all instructions from Herschend personnel whether related to Property operations, rules, procedures, health and safety requirements, or otherwise. Ticket info. TimeSaver Passes allow you expedited access to lines at select* rides. Three symbols are used throughout the Park: a black diamond, a blue square and a green circle. We strongly recommend this option to expedite your group's entry into the park. Dollywoods Parent Swap is easy; heres how it works: The entire group enters through the regular Guest line where the ride Host will explain and facilitate the Parent Swap. (Strollers and/or loose articles are not permitted.) Use designated walkways throughout the park. Costume masks. All tax rates are subject to change without notice. With a My Dollywood Account, you will be able to easily access your Season Pass and perks like Bring-A-Friend tickets and exclusive discounts. We are excited that you are interested in purchasing a new Season Pass! I am sorely disappointed in Dollywood and their staff. To find out more information please call 1-800-Dollywood (1-800-365-5996) in advance of your visit to speak to an attendant at our Ride Accessibility Center. Please see Dollywoods. Please call us at (888) 428-6789 for more information. Country music legend and philanthropist Dolly Partons amusement park, Dollywood, updated its COVID-19 restrictions this week. During the colder months, closures are based on temperature. Pets are not permitted. If it is raining when you leave the Park and your visit is shortened by the rain, you can request a Rain Checkjust ask. Dollywood: Best part was leaving with a full refund - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Weapons of any type, including without limitation, firearms, ammunition, tasers, pepper spray, mace, and knives (with a blade longer than 3.5 inches), any item designed to be utilized as a weapon, and any item that appears to be either of the foregoing. Please contact our office at (888) 428-6789 to change your visit date. RV parking lot is not available for overnight parking or camping. Customers might be unsatisfied with their order for a number of reasonsit arrived damaged, they ordered the wrong size, or it simply didn't meet their expectations. However, some AAA chapters have opted to sell Dollywood and Dollywood's Splash Country tickets. PIGEON FORGE, Tenn. (WATE) Season passholders were the first guests to experience Dollywood on its delayed opening day Monday due to the COVID-19 pandemic. Then, identify any shows that you wish to see, locate the appropriate theater, and plan your day accordingly. Our operating days and hours vary; please check our Calendar. The long wait for the 2020 Dollywood season is over - today was the first day complete with a variety of new rules and guidelines developed by the CDC. We reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Event Rules. You can view height requirements on each ride page on the website. Also, the name on the photo ID must match the name on the credit card. If you are having an authorization issue on your payment for your renewal, please check the zip code on the billing address within the checkout page. Published on March 15, 2021. Also, take time upon arrival to point out uniformed Dollywood Hosts or Security personnel to your child and encourage him/her to seek help from this individual if lost. As Covid rages on, Australia's live arts industry is once again in a precarious spot. Family restrooms featuring their own private entrance are located in Country Fair, Owens Farm, Wilderness Pass and Showstreet. Country music legend and philanthropist Dolly Parton's amusement park, Dollywood, updated its COVID-19 restrictions this week. . Dollywood welcomes service animals on a leash or harness, but service animals are not permitted to participate in the attractions. Having some questions about visiting or booking? We regularly review our policies to ensure a safe and enjoyable experience at our parks and resorts. At each Dollywood ride and attraction, youll find a posted symbol indicating its intensity. 28 August 2020. The Flexible Refund Policy is applicable only to reservations booked before December 9, 2022. Alcoholic beverages of any type unless such beverage was sold to the guest within the Property by a vendor designated and approved by Herschend. Please see ourGroupssection for more information. We're here to help; below, we've highlighted a few of the most common questions about visiting the park, along with easy-to-understand answers. DollywoodATMs are located in the Dollywood Emporium, near the one-day ticket windows, in Rivertown Junction at the Mountain Laurel HOME, in the Village at Temple's Warehouse & Mercantile, in Country Fair near Skeeball and in Wilderness Pass across from Wilderness Pass Plaza. If this occurs, please return any forfeited comp admissions/meal vouchers. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. Individual rain checks will be given when one-day admission tickets are presented at the Groups Booth. Dollywood has partnered with Student Life to offer a special price on Dollywood tickets for students, staff, faculty, and their families. Children 12 years old and younger must be accompanied by a chaperone 16 years old or older. Strollers (single and double), wheelchairs and electronic convenience vehicles (ECVs) are available day of visit, first come, first served. Dollywood Gold Season Pass: starts at $204, which is $30 . Several Dollywood eateries offer kids' meals. For your convenience, Package Pickup is staffed until Park closing. However, guests are allowed to bring one unopened bottle of water per person. "We have been following the coronavirus crisis very closely and based on developments within the last 24 hours and in consultation with the State of Tennessee, we are going to delay our season opening until March 28," Craig . Guests must use designated walkways throughout the Properties. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. Dollywood is located in Pigeon Forge, Tennessee, 35 miles southeast of Knoxville, off I-40 at Exit 407. Be sure to double-check operating hours before your trip. We are unable to make exceptions. But, the magnitude of these impacts has varied a lot between countries - some have been very successful in . During the Christmas season, weekdays are your best bet. Dollywood is NOT. Purchases of $25 or more as well as fragile or oversized items from our merchandise shops will be delivered to the Dollywood Emporium for you to pick up as you exit the Park at the end of your day.Simply let the merchandise Host know that youd like to use Package Pickup. If it has been 4 or more years, you must purchase a new season pass. DollywoodPlease visit theLost and Found Pageto file a lost item claim. PLEASE READ IT CAREFULLY. The fee is $18 for a single; $20 for a double. Pigeon Forge, TN 37863 1 . Pets or animals of any kind other than approved service animals (e.g. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. Dolly Parton's Dollywood Parks and Resorts announced Wednesday that it will reopen its properties . Ride to ride floating locker rentals are available at Wild Eagle, Mystery Mine, FireChaser Express, Daredevil Falls, Barnstormer, River Rampage, Tennessee Tornado, Country Fair, & Lightning Rod. Doha, Qatar - Qatar Airways has paid out over USD $1.2 billion in refunds to almost 600,000 passengers since March, demonstrating its commitment to honouring its obligations to passengers who need to change their plans due to the impact of the COVID-19 pandemic on global travel. 2. If youre visiting Dollywood with children under 48 inches in height (or youre just not sure), make sure to visit the parks Centralized Measuring station located located next to the Dollywood Emporium across from the Southern Gospel Hall of Fame as you enter the park. Herschend is not responsible for duplicated, damaged, lost, or stolen Tickets. Social distancing guidelines will limit the capacity of the parks . We will contact you through email with return options if your item is recovered. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. are your best value if visiting more than one time during the season. Be attentive to your surroundings. The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. But please let us know if you continue to receive this issue at 1-800-Dollywood. Theater seating is on a first-come, first-served basis, so planning ahead can be helpful. Dollywood was founded by Dolly Parton in October of 1985 and opened for its first season May 3, 1986. Try out our tool below to find the answers to our most common questions quickly. Smoking is strictly forbidden on all rides, queue lines, indoor theaters, attractions, shops and restaurants. There are no refunds for partially used tickets. The day we were there they reached capacity early so it was fairly crowded which perhaps added to the problem. Yes, we offer group rates for groups of 15 or more paying Guests. There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. As unprecedented protests against China's zero-COVID policies escalated in November, Li Qiang, the man recently elevated to No.2 on the ruling Communist Party's Politburo Standing Committee, seized the moment. Located in Showstreet, the facility offers several amenities in a pleasant, climate-controlled environment. Operating hours of Properties are subject to change without notice and without liability to Herschend. A ticket, pass, or season pass granting admission to a Property or participation in a Herschend Activity (a Ticket) is a revocable license which may be revoked by Herschend and such Ticket may be revoked or confiscated by Herschend with no refund of any amount paid therefor. Tickets are valid for the dates shown on the Ticket only and are good for all entertainment, shows, craft showcases, rides, attractions, and festivals, as applicable, but do not include games, parking, and separately ticketed concerts and attractions (provided, however, parking may be included when purchasing certain season passes at specific Properties, see the applicable website and description of the applicable Item for details). Dollywood is in Pigeon Forge, just 25 miles from the Great Smoky Mountains National Park, and many of its attractions draw from the region's rich heritage. 2700 Dollywood Parks Blvd. Facepaint that completely covers the face or alters the identity of the Guest is not permitted. Everyone is required to wear mask & social distancing. May 6, 2021. Check refunds may take up to 15 business days. Commercial photography, videotaping, and recording of any kind is prohibited. Although pets are not permitted inside Dollywood (except for service animals), we are pleased to offer accommodations for dogs at Doggywood. This allows you to park your RV in our "Permit Parking" lot. At this time, masking is optional for employees and guests, regardless of vaccination status. Updated: 2:27 PM EDT May 18, 2020. Restrooms with nursing stations are found in Country Fair, Jukebox Junction, Market Square, The Village and Craftman's Valley near the Woodcarving Shop. Herschend reserves the right to deny admission, prevent entry, require an individual already admitted to leave, or ban individuals from the Properties or from participation in Herschend Activities, without refund, liability or compensation, for failure to comply with any of these Terms, for unsafe, illegal or offensive behavior, to ensure safety, security or order, or if we consider that the circumstances otherwise so require, in our sole and absolute discretion. Step 1: On the Link Passes page, click/tap "Remove From Account" on the linked passes table that you feel is not renewable in error, Step 2: On that same page, select "+Add Pass" to re-link that pass. For owners who really want to pamper their pooch, four cottages are available, or smaller kennels are available. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Dollywood Silver Season Pass: starts at $149, includes 2 Bring-a-Friend Free tickets and a discount on lodging. A Dollywood Host will provide you with detailed information about our rider requirements to help you make well-informed decisions to safely, comfortably and conveniently experience our rides. These can be found in your order confirmation page or email, 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, View the Operating Calendar for Dollywood & Dollywood's Splash Country, Learn about all of Dollywood's season festivals, Read about Accessibility at Dollywood and Dollywood's Splash Country, Learn More and/or Purchase TimeSaver at Dollywood, Learn More and/or Purchase TimeSaver at Dollywood's Splash Country, Learn More or Book Your Spot at Doggywood, Make Dining Reservations at Song & Hearth. The new policy allows fully vaccinated visitors and those 12 and under to ditch the mask and physical distancing both indoors and outdoors. Our Ride Accessibility Center is available to serve our guests who have an accessibility need and would like to enter an attraction through the accessibility entrance. Complimentary transportation is available between Dollywood and Dollywood's Splash Country via the parking lot trams for all guests wishing to travel to both parks on the same day. Dollywood has always been proud to assist our military families. Park Hours Sign In | Register Search. Guests must move about the Property in an orderly manner, remain attentive to their surroundings, and walk rather than run. The Smoky Mountains Sightseeing Flex Pass Titanic Museum Pigeon Forge Admission Ticket. DollywoodYes. All linked passes in your account will be evaluated for renewal. Additionally, Dollywood's DreamMore Resort and Spa guests receive a complimentary TimeSaver for each day they visit Dollywood. The Oxford COVID-19 Government Response Tracker (OxCGRT) plans to stop updating its global database on policy responses to COVID-19 at the end of 2022. Glass containers (other than baby food containers). Given the latest information we have and the recent decline in infection rates and hospitalizations, the determination has been made to adjust our COVID-19 requirements. Weapons are not allowed on the premises, including knives with blades longer than 3 1/2 inches. Yes. Groups refunds will be given in the same manner that payment was made. There is no need to call with changes to park admission only reservations until your count is final. Guest should call 1-800-DOLLYWOOD to discuss specific options. Weather was great, This is the version of our website addressed to speakers of English in the United States. . This length of time in line with no one being reminded to wear a mask was not acceptable. There were also multiple markings on the floor regarding safe distances. For Dollywood rides, you can also find height requirements on the mobile app. In particular, for most consumer contracts, the CMA would expect a consumer to be offered a full refund where: a business has cancelled a contract without providing any of the promised goods or . . Dollywood is granting those on a case by case . Operating hours for the entire season are published as soon as they become available, but are always subject to change. Tickets allow Ticket holders admission to Properties only during operating hours of the applicable Property. Dollywood is committed to providing a safe and enjoyable environment for our guests. Since the onset of the pandemic, we have closely monitored and assessed virus rates, public health recommendations, regulatory requirements, and agency guidance to inform and implement our safety protocols. I get it. In the fall, you might consider weekdays.