72.00% reviewed by GP, out of 50 patients diagnosed. I have made the management team aware that you will be in contact. I have shared this feedback with the team who will be very happy to hear this. Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. Please note on the form that you have sent these details in reply to your online review response. Report review titled No appointment. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. 2nd Place Platform Presentation at the University Of Leeds Faculty Of Biological Sciences Postgraduate Symposium awarded to Mr. Tim Hardy for research completed with Dr. Taylor. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing. review titled Impossible to get appointments, review titled Great HRT knowledge and support. 43.1% vaccinated, of 1391 eligible people. We are looking for a salaried GP or an associate partner to join our welcoming, hard working and forward thinking team. 26 March 2021. Map, Ask a Doctor Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. They are able to process UK-based data through NHS-approved encrypted channels and use only NHS-approved software in their tasks. yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. Saxonbrook Medical Centre has not yet replied. Map, Ask a Doctor We are fed up chasing back and forth to get these things sorted. As this is an anonymous platform I am unable to contact you. Crawley RH10 9XA, Betts Way, Freedom Works, 1st Floor, Astral Towers. Analytical cookies send information to Google Analytics. 4. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. Contact phone: 01293 907067 Organisation: Saxonbrook Medical Centre Website: www.saxonbrook.net Location: Crawley, West Sussex Post code: RH10 7QH/RH10 1HS ( View on a map) Full or Part-time Salaried GP Crawley, West Sussex We are a team of dynamic, friendly, vocationally motivated staff. Maidenbower Square 62.12% detected by practice, out of 66 new diagnoses. There was a clear leadership structure and staff felt supported by management. If you would like to discuss this further with a member of the management team, please either give us a call or leave a message on our website advising you left a review and would like to speak to someone about it further. We would also like to use analytical cookies to understand how our site is used and improve user experience. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. Flu vaccinations - Under 65 At Risk Groups. So let's hope its not cancer. I am sorry to hear you had a poor experience with us. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Centre. as unsuitable. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. Flu vaccinations - Aged 65 and over group. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. Reply. Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. Patient Satisfaction with GP Practice Appointment Times. Saxonbrook Medical Northgate Surgery. as unsuitable. Map, Northgate Surgery However, records relating to induction were not always evident or complete. We will use a cookie to save your choice. its a disgrace, absolute digrace & so very stressful I feel we are living in a third world country. but no good, cant even get the online requst answered prop was told to submit it again - why? Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. Saxonbrook Medical | 24 followers on LinkedIn. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. We will use a cookie to save your choice. Afternoon Christopher. Report review titled Dissatisfied as unsuitable. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Maidenbower Square Staff were aware of current evidence based guidance. Kind Regards, Saxonbrook Medical Team. The practice had good facilities and was well equipped to treat patients and meet their needs. Thank you to all at Saxonbrook. RH10 1HS I needed help today and was called back in no time and medication issued. Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Let us know your preference. Ask Reception. 811 were here. If there is a PDF icon, click it to download the full report. 43.1% vaccinated, of 1391 eligible people. RH10 7QH Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. I have passed your feedback to the team who will be delighted to hear it. Due to the increase of minor illness, Strep A, Scarlet fever and staff illness unfortunately demand is very high, please bare with us when trying to get an appointment. The doctors, nurses and actually all the staff were amazing, professional, calm and reassuring! Will have to go to a walk in center! West Sussex Saxonbrook Medical Jul 2022 - Present7 months Paramedic working in primary care South East Coast Ambulance Service NHS Foundation Trust 7 years 10 months Paramedic Mar 2018 - Present4 years 11. To be honest I'm not sure how to begin this review because it seems that everything regarding help for your illness or condition is blocked in one way or another it's almost impossible to speak to a doctor or clinician & the difficulty in obtaining help is unbelievable you could literally die while awaiting help , I'm sure that every doctor is busy but push buttons & phone options are not the way to treat the sick . If you need help, call the practice. My Mother has been seen in person and care excellent 2018. I have shared this feedback with the team who will be very happy to hear this. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. - To look at a lump! Staff told us that communication had improved and they felt involved in the development of the practice. The Doctor that has looked after my Mother has an understanding manner of her age and independence If you are unable to do this online please give your details to reception over the phone or at the reception desk. However, they are employed by NHS West Sussex. Information about services and how to complain was available. Advise you left a review and was asked to contact to speak to a member of the management team about it. Thank you to all at Saxonbrook. There are over 5,450 part-time careers in Crawley waiting for you to apply! saxonbrook medical email saxonbrook medical email Home Realizacje i porady Bez kategorii saxonbrook medical email. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. Menu Crawley . review titled Practice playing Russian Roulette with peoples health! This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. Drop your competitors from your business page. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. Thank you for taking the time to post a review. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. Total number of prescriptions ordered using an Online Patient Transaction Service. Information On Booking Covid Vaccinations. The design of this healthcare email is interesting and the content is very clear and precise. Ask the Practice Close menu, by Michael Forde - Posted on 03 March 2023. but no good, cant even get the online requst answered prop was told to submit it again - why? I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. Flu vaccinations - Under 65 At Risk Groups. Afternoon Christopher. We've put some small files called cookies on your device to make our site work. However please contact us via our website contact the practice option and leave your husbands details and we will contact him to discuss the situation and resolve. Services offered by Saxonbrook Medical Northgate Surgery are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. The NFLPA's report card added that the Chiefs' training and medical facilities are also outdated . 0 0. Your post in anonymous so I am unable to contact you directly. Care Quality Commision Clinical Commissioning Group Contact Us Home Visits How To Prepare For Your Consultation Language Assistance Opening Hours Policies and Procedures Training Practice Vacancies We carried out an announced comprehensive inspection at Saxonbrook Medical on 15 March 2016. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . Saxonbrook Medical Centre Maidenbower Square Crawley West Sussex RH107QH web: www.saxonb reveal phone: 01293450400 Doctors Dr Lucy Cox General Practitioner Dr Catherine Eades General Practitioner Dr Yvonne Taylor General Practitioner DR Hicham Nakouzi General Practitioner Dr Ian Anderson General Practitioner Dr Elizabeth Watson Staff Gps Ensure that all aspects of underperformance in the national GP patient survey are addressed, including areas such as patients not feeling involved in the planning of their care. Patient outcomes were mixed, with some areas of performance below average, such as in relation to asthma and chronic obstructive pulmonary disease. Menu People are of high risk & i fear some will die from this ridiculous change which has gone from bad to very much worse/impossible to get a appointment situation. All 3 GPs have been outstanding with their knowledge, understanding, patience and support. Ask Reception. A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. This is a rediculas system based on luck. These roles include: Clinical Pharmacists work as part of the multidisciplinary team in a patient-facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas. Before you make your choice you can read more about our cookie policy. removal of moles and skin lesions) - provided in-house and others. Thank you, Saxonbrook Medical. National survey results demonstration that satisfaction was below average in this area, however on the day of inspection patients told us there had been recent significant improvements with this. Thank you, Saxonbrook Medical. Saxonbrook Medical Centre Overview Overview How to register with this GP surgery Ratings and reviews Leave a review ! Saxonbrook Medical: details with 62 reviews, phone number, work hours, location on map. All aspects of care for your pregnancy are provided. Login Register . 14 Haslett Avenue West The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. Midwives from East Surrey Hospital hold weekly antenatal clinics at the surgery. We are fed up chasing back and forth to get these things sorted. Thank you for taking the time to post a review. list of commonwealth attorneys in virginia list of commonwealth attorneys in virginia Home Realizacje i porady Bez kategorii list of commonwealth attorneys in virginia Sarah, Management Team. The information on this page is for informational purposes only, and does not substitute medical advice. I am pleased to hear that the service you have received all round has been positive. I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. 840 were here. Cannot get repeat prescription renewed as it need to be reviewed by a doctor. Saxonbrook Medical is a proud member of the South Crawley Primary Care Network. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. saxonbrook medical staffquincy ma police lateral transfer. Saxonbrook Medical Northgate Surgery,Cross Keys House,14 Haslett Avenue West,Crawley,West Sussex RH10 1HS, Information about the doctors surgery opening hours, appointments, online prescriptions, heal. Saxonbrook Medical Centre is a GP/Doctors practice in Crawley. Saxonbrook Medical Centre Replied on 10 January 2022 Thank you for taking the time to post a review. We will use a cookie to save your choice. Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. Ask a Nurse Graham C. 4 February 2019, 8:31 pm Disgusting service yet again from The doctors . Our key findings across all the areas we inspected were as follows: A mental health wellbeing service had been developed within the practice. Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. The practice had clearly defined and embedded systems to minimise risks to patient safety. We would also like to use analytical cookies to understand how our site is used and improve user experience. Crawley Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. Let us know your preference. The service also provided support around the long term management of chronic conditions such as schizophrenia. However, this isn't the problem. Thousands of medical professionals marched through the streets of Madrid on Wednesday, for the eighth week, to denounce healthcare cuts made by the local government. review titled Practice playing Russian Roulette with peoples health! University Of Leeds. Saxonbrook Medical Centre has not yet replied. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . Cannot get repeat prescription renewed as it need to be reviewed by a doctor. Latest reviews for Saxonbrook Medical Centre. The low-stress way to find your next part-time job opportunity is on SimplyHired. Diabetes - Managing Blood Glucose Level (HbA1c). Report as unsuitable excellent staff out of 5 by Lyn - Posted on 16 February 2022 Someone needs to reviwe the whole thing & start again. Ask Reception, MRCGP, DFFP Qualified 2000 Belgrade (Senior Partner), Information On Booking Covid Vaccinations. I have shared this feedback with the team who will be very happy to hear this. I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. Saxonbrook Medical | Crawley Under current Data Protection legislation, no confidential data is permitted to leave the EU. Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. Crawley Consult your healthcare provider! Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery Cross Keys House Saxonbrook Medical Centre GP has total 19591 registered patients, out of this there are 9756 female registered patients and 9835 male registered patients. Please be assured your feedback is taken very seriously and helps us to learn where we can improve. Thank you so much for taking the time to post this kind and positive review. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. 14 Haslett Avenue West It is very important to us that we get this sorted for you. I have passed your feedback to the team who will be delighted to hear it. 5,450 part-time jobs available in Crawley. Care Quality Commission Inspection Ratings. In emergencies, call 999 or go to A&E. Help is available from 111 Sarah, Management Team. Letter from the Chief Inspector of General. The practice were working to make improvements and there. Analytical cookies send information to Google Analytics. If you call for help you don't get it. An exciting opportunity for an enthusiastic GP to join our town practice on a full or part time basis. Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. Mental health performance was below average; however the practice had developed a dedicated mental health and wellbeing service which had recently won national awards. American College of Sports Medicine Oded Bar-Or International Scholar Award American College of Sports Medicine. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. Report review titled Very grateful as unsuitable. As part of this agreement, additional team members have been recruited to be shared between the network practices. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. Contact phone: 01403 330 320. Kind Regards, Sarah. We would also like to use analytical cookies to understand how our site is used and improve user experience. Never had a bad, Report an issue with the information on this page. 14 Haslett Avenue West Crawley West Sussex. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment. Saxonbrook Medical is managed by Saxonbrook Medical. Sarah, Management Team. The process for managing complaints had improved with evidence of patient apologies and the identification of trends. 69.0% vaccinated, of 1430 eligible people. We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. Improvements had been made to the reporting and recording of significant events and there was evidence of discussion and learning with staff. RH101HS. Advise you left a review and was asked to contact to speak to a member of the management team about it. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. Map, Ask a Doctor I am sorry to hear that you have been having trouble getting an appointment for a medication review. Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! If you are unable to do this online please give your details to reception over the phone or at the reception desk. All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. Website: saxonbrook.net Message now. The practice was rated as requires improvement for safe, effective, responsive and well-led services and overall. Sarah, Management Team, by Christopher - Posted on 14 January 2022. http://www.saxonbrook.net/staff1.aspx?t=1 All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. I am sorry to hear that you have been having trouble getting an appointment for a medication review. Organisation: Courtyard Surgery Website: www.courtyardsurgery.com Location: Horsham , West Sussex. I am delighted to hear you have never had a bad experience and the staff are always so helpful. Cross Keys House Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. There is a health visitor attached to Saxonbrook Medical at Maidenbower and Northgate surgeries: Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. Can this really be good for patients!!! On 8 November 2016 we undertook a further comprehensive inspection. West Sussex I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. Analytical cookies send information to Google Analytics. Saxonbrook Medical Centre has medical staff of 6 to cater to your healthcare needs. This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. Sarah, Management Team. The service had been the recent recipient of the Nursing Times Nursing in Mental Health category and the clinical lead for the practice had been awarded the Nurse of the Year for the development of the service. Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. Outside of practice hours, call 111. Care Coordinators work with GPs and other primary care professionals within the network to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers. However, this, Cannot get repeat prescription renewed as it need to be reviewed by a doctor. Monday: 8:30am - 12:30pm 1:30pm - 6:00pm Tuesday: 8:30am - 12:30pm 1:30pm . I am pleased to hear that you have had a positive experience with the Practice. We hope we can get this rectified for you soon. That is just two of several things that have gone awry recently. Sarah, Management Team, by Christopher - Posted on 14 January 2022. FCPs can assess, diagnose, treat and manage musculoskeletal (MSK) problems and discharge a person without a medical referral. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. This provided patients with support with a number of issues including anxiety, depression, eating and mood disorders.